Q-Max Contact Centre Management System 6.3
Latest version:
6.3
See all
Developer:
Q-Max Systems Ltd
Q-Max is a powerful day-to-day management tool that allows Contact Centre Managers to calculate, in advance, the number of staff required to respond to customer demand. This means the Contact Centre can be run proactively ensuring maximum call handling during times of high demand and providing efficient customer service while avoiding call peaks and troughs.
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